Cookie Policy

What cookies are

A cookie is a small text file placed on your device when you visit a website. It lets the site recognise your device on later visits and remember things like your preferences.

Similar technologies including pixels, tags and local storage do much the same job. Where this policy says cookies, it covers those too.

How we use them

We use cookies to:

• Make the website work properly
• Remember your cookie preferences
• Understand how the site is used so we can improve it
• Measure whether our advertising is working

Only the first two are set automatically. Everything else requires your consent.

Your choices

When you first visit the site you are asked which cookies you are happy for us to use.

You can change your mind at any time.

[Manage Cookie Preferences]

Your current preference: [dynamic, shows current consent state]

Withdrawing consent does not affect the website’s basic functions. You can browse, read and use the contact forms with all optional cookies switched off.

The cookies we use

Strictly necessary

Required for the website to function and cannot be switched off. They do not track you or store personal information for marketing.

Cookie	Purpose	Duration
cookielawinfo-checkbox-necessary	Records your consent choice for necessary cookies	11 months
cookielawinfo-checkbox-functional	Records your consent choice for functional cookies	11 months
cookielawinfo-checkbox-analytics	Records your consent choice for analytics cookies	11 months
cookielawinfo-checkbox-performance	Records your consent choice for performance cookies	11 months
cookielawinfo-checkbox-advertisement	Records your consent choice for advertising cookies	11 months
cookielawinfo-checkbox-others	Records your consent choice for other cookies	11 months
CookieLawInfoConsent	Stores your overall cookie consent record	1 year
viewed_cookie_policy	Records that you have seen the cookie notice	11 months
__cf_bm	Set by Cloudflare to distinguish real visitors from automated traffic	30 minutes
JSESSIONID	Session identifier used for site monitoring	Session

Functional

Support features such as sharing content and gathering feedback. Set only with your consent.

Cookie	Purpose	Duration
__hssc	Set by HubSpot to track sessions and determine whether to increment the session count	30 minutes
__hssrc	Set by HubSpot to identify whether the browser has been restarted	Session

Analytics

Help us understand how visitors use the site, which pages are useful and where people get stuck. Set only with your consent.

Cookie	Purpose	Duration
_ga	Set by Google Analytics to distinguish individual visitors	2 years
_ga_242DWP7KSM	Set by Google Analytics to maintain session state	2 years
_gid	Set by Google Analytics to store information about how the site is used	24 hours
__hstc	Main HubSpot tracking cookie, recording visit timestamps and session number	6 months
hubspotutk	Set by HubSpot to identify visitors and link form submissions to a visitor record	6 months

About Google Analytics. We use Google Analytics 4 to produce reports about how the website is used. Google processes this data on our behalf. Information about how Google handles data is available at policies.google.com/privacy.

Advertising

Used to measure whether our advertising works and to show relevant ads on other websites. Set only with your consent.

Cookie	Purpose	Duration
_fbp	Set by Meta to deliver and measure advertising after you visit our site	3 months
fr	Set by Meta to show relevant advertising by tracking browsing across sites using the Meta pixel	3 months

About Meta. We use the Meta pixel to understand whether our Facebook and Instagram advertising leads to enquiries, and to show ads to people who have visited our website. Meta’s own data policy is available at facebook.com/privacy/policy.

Cookies set by other sites

Some pages link to or embed content from other services, and those services may set their own cookies.

• Our online booking system:
  Booking an appointment takes you to CareStack, which operates under its own privacy and cookie policies.
• Google Maps:
  Our contact and location pages embed a Google map.
• Finance applications:
  Applying for finance takes you to Tabeo, which operates under its own policies.

We do not control cookies set by these services. Their own policies apply.

Managing cookies in your browser

As well as using our preference tool, you can control cookies through your browser settings.

• Chrome:
  Settings, then Privacy and security, then Third party cookies
• Safari:
  Settings, then Safari, then Privacy and Security
• Firefox:
  Settings, then Privacy and Security
• Edge:
  Settings, then Cookies and site permissions

Blocking all cookies will affect how many websites work, including this one.

On mobile, the settings sit within your browser app rather than your device settings, though iOS and Android both offer additional advertising controls.

Opting out of Google Analytics across all sites
Google provides a browser add on at tools.google.com/dlpage/gaoptout

Do Not Track

Some browsers send a Do Not Track signal. There is no agreed standard for how websites should respond to it, and our site does not currently act on it.

Our cookie preference tool gives you direct control instead.

Changes to this policy

We review this policy periodically and update it when the cookies we use change. Any updates appear here with a revised date at the top.

More information

• How we handle personal information generally:
  [Privacy Policy]
• Questions about cookies or your data:
  dentist@croftdental.co.uk or 01625 523 524

Croft Dental & Implant Practice
64 Manchester Road, Wilmslow, Cheshire SK9 2JY

• Complaints:
  You have the right to complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.